A woman went viral after struggling to put gas in her new Honda, only to leave some viewers just as confused. Krystal (@krissymarie.x), a beauty influencer, told followers she had to call her fiancé because she couldn’t figure out how to fuel her car. Filming herself at the gas pump, she showed viewers the outside of her tank.
“This is the first time I’m putting gas in my new car,” she said.
That’s when she realized it had a capless gas tank—and she had no idea how to use it. “There’s no lid or anything,” she said, before eventually concluding that the gas nozzle simply inserts directly into the opening. “I figured it just goes in here.”
As of this writing, her video had racked up more than 94,000 views.
How Do Different Gas Tanks Work?
A capless gas tank uses a self-sealing system that eliminates the need for a traditional gas cap. When you insert the fuel nozzle, a flap opens automatically to allow fuel in—no unscrewing, no lid to lose. Filling one is simple: Just insert the nozzle and pump. Some models, like those from Ford and Honda, may require a special funnel when using a portable gas can, but that’s typically included with the car.
In Krystal’s case, the instructions were right in front of her.
That’s what some frustrated viewers pointed out. Her video clearly shows a label on the inside of the fuel door, reading, “ONLY USE fuel nozzle or supplied Emergency Refueling Funnel with Capless system. Using other items may damage Capless system. Do not spray water on the Capless fuel filter when fuel door is open.”
Even without that label, these systems are generally intuitive. There’s no cap to remove, and the filler design makes misuse difficult. While funnels are needed in some situations, they’re standard equipment. Capless systems also offer some real benefits, such as fewer fuel spills, reducing gas odors on your hands, and eliminating the risk of scratching your car’s paint with a loose cap.
If your car doesn’t have one of these, it probably still uses the old screw-on version.
Hondas Are Likely to Have Capless Tanks
Honda has been rolling out capless fuel filters across its lineup. The feature appears on models like the 2023 Accord and 2026 CR-V, according to Honda Info Center. It’s a trend that reflects the system’s appeal—cleaner, easier, and better-sealed against the elements.
Viewers want the Honda customer to use context clues
Since capless gas tanks are relatively straightforward—and the instructions were clearly labeled—some viewers were frustrated by Krystal’s apparent confusion.
“I paused it and read the label in 5 seconds do you need to go back to school?” one TikToker asked.
“Do you people not read the owners manual that COMES WITH YOUR DAMN CAR??” another echoed.
“I learned this thing pretty early on called ‘reading’ and I’ll have you know it says ‘capless gas filler’ on the label right there,” a third commenter quipped.
Of course, not everyone was as harsh on the driver, with others saying she just needs to spend more time learning about her car.
“Idk why ppl are being so mean obviously you eventually figured it out,” one woman said.
A second commenter wrote something similar, adding, “Why y’all coming for her, she legit saying she doesn’t know.”
Those same folks were more empathetic toward Krystal, saying that they, too, had cars with capless tanks.
“Yeah mine is also like that,” one commenter said. “Weirded me out too.”
“Ford Escape the same way,” another wrote.
“Lots [of] new cars don’t have gas caps anymore,” a third woman added. “Something new we can all learn together.”
Motor1 has reached out to Krystal via TikTok comment and to Honda via email. We’ll update this article if we hear back.
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